by Bell-Fresh | Apr 30, 2017 | Practice Management
A new federal bill seeks to “put patients and doctors in control of important health care decisions,” according to the American Optometric Association. The AOA is backing the measure, which was introduced March 17 in the House. The bill would prohibit...
by Bell-Fresh | Apr 30, 2017 | Practice Management
Walk into most waiting rooms, you’ve undoubtedly noticed a big screen (or screens) playing videos while most everyone is thumbing it on their smartphones. Like everywhere else, communication has gone digital in the opthalmology. But smart phones, IPads and TV...
by Bell-Fresh | Feb 1, 2017 | Practice Management
The medial prefrontal cortex may play a direct role in controlling our desire for weight promoting foods, high in sucrose content, when we are sleep deprived. A new paper published on December 6 in the journal eLife finds that rapid eye movement (REM) sleep loss leads...
by Bell-Fresh | Feb 1, 2017 | Practice Management
The first contact your patients have with your practice is through your staff. A great, welcoming attitude and enthusiasm go a long way in making your patients feel welcome. Here are some other tips to help gain and retain patients. Listen closely Identify customer...
by Bell-Fresh | Dec 22, 2016 | Practice Management
Get out a stopwatch and read the following text from Valerie Gee, author of Super Service. Ready? Go: “There is no set rule for the rate of speaking of individuals. Some persons can speak at a rate of 190 words per minute and be clearly understood, while others must...
by Bell-Fresh | Sep 1, 2016 | Practice Management
Social media is here to stay and the doctors who learn to harness its power can benefit greatly. There are three major platforms – Twitter, Facebook and Linked In. Each has its own purpose and in time you can expand into all three, but for starters, try Linked In....